We are seeking a dedicated and compassionate Call Center Customer Service Representative (CSR) to join our veterinary team!
In this fast-paced role, you'll be the first point of contact for clients—helping guide them through scheduling, questions, and concerns while ensuring every interaction is handled with professionalism, empathy, and care. If you thrive in a high-volume communication environment and enjoy making a real difference through service, this role is for you.
As a Call Center CSR, you'll play a vital role in keeping communication flowing smoothly between clients and our veterinary team.
Key responsibilities include:
This role requires the ability to manage multiple communication channels while maintaining accuracy, professionalism, and compassion under pressure.
This position involves regular sitting, standing, walking, talking, and listening. Close vision, color vision, and focus adjustment are required. Reasonable accommodations may be made for individuals with disabilities.
We offer a comprehensive benefits package, including:
This is more than a call center role—you'll be a key connection point in a system that helps pets receive timely, compassionate care. Every call you take helps a client feel supported and ensures pets get the attention they need.
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