Job Description
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
SERVPRO of Dover/Middletown is hiring a
Construction Service Administrative Assistant. !
Benefits: Competitive compensation
Superior benefits
Paid training
Career progression
Personal and professional development
And more!
Do you love helping people through difficult situations? Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then
you may be our perfect
hero !
Key Responsibilities Assist with customer service and management of the customer experience
Monitor and ensure client requirements are followed
Enter lead/jobs into the operating system and make sure all information in the project is correct
Schedule CM initial visit with customer
Educate customers on process
Review and validate project file documentation
Maintain customer and client communications
Support CMs ensuring customer and client agreement on scope and estimate
Ensure all paperwork is complete with customer and client
Ensure estimates are distributed to all necessary parties
Interface with Subcontractors for availability
Sign up new Subcontractors and maintain insurances and licensing
Issue POs based on project budget
Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
Schedule inspections with building departments
Update budgets
Order materials and supplies as needed
Update project schedule and timeline
Assist identifying and qualifying resource providers
Validate completed PO documentation
Update contract status with change orders and keep customer and client advised
Maintain Work-in-Progress (WIP) report
Maintain internal and external communications
Maintain communication log
Prepare project reports
Upon completion, review file documentation and update as necessary
Manage collections activities
Perform project close-out
Position Requirements High school diploma/GED
Associate or Bachelor of Business Administration is preferred
Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and/or construction preferred
Skills/Physical Demands/Competencies Walking and/or standing throughout the day
Frequent driving and sitting
Occasionally may be required to visit job sites and deliver items as needed
Occasionally exposed to extreme conditions such as heat
The noise level at individual jobsites can be loud
Pay starts at $18-22 an hour based on experience, with the possibility of overtime pay
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO franchise. SERVPRO franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries, LLC to SERVPRO franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Job Tags
Contract work, For subcontractor, Local area