Job Description

Job Description

Job Description

Database Administrator

Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.

We are seeking a Database Administrator.

???? Location: 462 Grider Street Buffalo, NY ???? Department: Reporting to ECMC Foundation ???? Shift: Full-Time | Monday–Friday, 8:00 AM – 4:00 PM

Job Duties

• Manage and maintain the organization’s donor and constituent database (Raiser’s Edge), Auction software (GiveSmart) and other prospecting tools including DonorSearch.
• Ensure accuracy, consistency, and integrity of all records.
• Develop and enforce data entry standards and procedures.
• Monitor database performance and troubleshoot issues.

• Enters and updates prospect/donor records and constituent data in database.
• Processes gifts/pledges and transmittal of acknowledgement receipts/letters.

• Perform regular data cleaning, deduplication, and updates.
• Manage imports and exports of data from various systems.
• Create quarterly and ad-hoc reports for fundraising, finance, and leadership teams.
• Track key fundraising metrics, donor engagement, and campaign performance.
• Pull queries and provide insights to support strategic decision-making.
• Support fundraising campaigns by preparing mailing lists and segmentation.
• Manage gift entry, donor acknowledgments, and pledge tracking.
• Coordinate with the development team to track donor history and engagement.

• Collaborates with Foundation personnel in prospect research including the generation of donor and prospect profiles.
• Works with Foundation team and Finance to reconcile gifts and provide transaction information/reports as needed.
• Captures all donor and prospect engagement activities in database to include event participation and other forms of outreach.
• Trains Foundation employees on use of fundraising software and updates to software as needed.
• Integrate the database with online donation platforms, email marketing tools, and event management systems.

• Work with IT vendors or internal staff on upgrades, system changes, and new tools.
• Ensure data privacy and compliance with relevant regulations.
• Manage user access permissions and security protocols.
• Maintain documentation for database procedures and policies.

Benefits : We offer a competitive salary and benefits package. The hiring range is between $60,000 to $70,000 per year. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA—plus dental, vision, life insurance, and great discounts!

Qualifications

Education:

• Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree and two (2) years of general database administration.
• 10+ years of direct experience may apply in lieu of college degree.

Experience:

• 3–5 years of database management or CRM administration experience.
• Experience supporting fundraising or donor management systems preferred.
• Experience with Raiser’s Edge preferred.
• Experience with GiveSmart preferred.
• Experience with DonorSearch preferred.

Skills & Competencies:

• Strong data analysis and reporting skills.
• High attention to detail and data accuracy.
• Knowledge of CRM systems and data governance practices.
• Proficiency in Excel and data import/export tools.
• Working knowledge of not-for-profit fundraising principles and practices.
• Ability to handle multiple priorities.

Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

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