Job Description

Global BDR Operations Analyst

Location: 100% remote

Role Overview

The Global BDR Operations Analyst plays a critical role in supporting the end to end compensation and quota operations lifecycle. This role is responsible for ensuring accuracy in quota setting, performance tracking, incentive calculations, and operational processes that enable Sales, BDR, and Compensation teams to execute effectively. The ideal candidate is detail oriented, analytically strong, highly collaborative, and passionate about building scalable, efficient processes. Candidate must be able to work flexible hours and until noon Pacific Time at least once a week, more during quota setting periods (Dec-Jan generally or when quota reset is required).

Key Responsibilities

Quota Management

• Lead annual and in year quota setting processes, ensuring alignment with sales strategy, territory design, and compensation plan structures.
• Manage quota performance tracking and reporting, delivering accurate visibility to leadership and field teams.
• Conduct quota performance analysis to provide insights into trends, risks, attainment patterns, and forecasting.

Compensation Operations

• Own and refine compensation operational processes, continuously identifying and implementing process improvements to increase accuracy and efficiency.
• Calculate Spiff payouts accurately and on schedule, partnering with Compensation, Finance, and Sales Ops to validate inputs and results.
• Serve as the primary point of contact for compensation and quota related questions, delivering timely and clear guidance to stakeholders.

Enablement & Cross Functional Partnership

• Partner on compensation enablement, ensuring field teams understand plan mechanics, quota methodologies, and operational workflows.
• Provide accurate, timely data inputs to dashboard and analytics teams to support reporting, insights, and executive visibility.
• Collaborate with Sales Operations, Compensation, and Finance partners to ensure compensation design and processes support business goals, consistent with responsibilities outlined in the internal Job Description Template. [Job Descri...n Template | Word]

Required Skills & Qualifications

• 2 5+ years experience in Sales Operations, Compensation Operations, GTM Operations, FP&A, or related analytical roles
• Strong analytical skills; advanced proficiency in Excel/Sheets and familiarity with BI tools (e.g., Tableau, PowerBI)
• Proven ability to manage multiple priorities, tight deadlines, and high precision workflows
• Excellent communication skills with the ability to simplify complex concepts for broad audiences
• Comfortable working cross functionally with Sales, Compensation, Finance, and Operations teams
• Process minded thinker who enjoys interrogating and improving operational workflows

Technical Skills & Tools

The role requires strong proficiency with modern data, reporting, and CRM platforms to support accurate quota operations, compensation analytics, and dashboard readiness. Candidates must have:

• Experience using Databricks for data querying, transformation, and analytics workflows.
• Power BI expertise for building, maintaining, and enhancing dashboards used by Sales, BDR Ops, and leadership stakeholders.
• Familiarity with Salesforce (SFDC) to create, run, and validate reports tied to quota, pipeline, and compensation related data.
• Preferably experience with Microsoft Dynamics, especially for creating and running reports in business segments that rely on Dynamics CRM.
• Strong Anaplan experience, including:
  • Using Anaplan for quota input, adjustments, and version management
  • Navigating staffing models, role hierarchies, and understanding territories within quota and capacity planning modules
  • Supporting in year updates, model changes, or data validations related to quota and headcount
• Ability to consolidate and reconcile data across multiple systems to support quota setting, performance tracking, comp calculations, and dashboard data provisioning.

Success Criteria

• High accuracy and on time delivery across all compensation operational cycles
• Strong stakeholder satisfaction across Sales, BDR Leadership, and Compensation
• Scalable processes and improved operational efficiency
• Clear, actionable insights delivered to leadership and analytics teams
• Well supported field teams with reduced friction in compensation understanding and execution

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