Job Description

Hours : 40 hours per week; Monday - Friday, 8:00 am to 4:30 pm.

As a Medical Records Specialist, you will...

• Answer telephones, greet visitors, and track ingress of visitors for safety purposes.
• Ensure that members served information, enrollment, disenrollment, eligibility information, outcome data, billing, and other pertinent information is inputted within specified time limits.
• Maintain detailed records of documentation and assessment review.
• Perform data validation and quality control checks by reviewing EHR(s) reports and other documentation platforms as required.
• Utilize data sources to identify programmatic needs and/or compliance.
• Conduct outreach and reminders calls to potential and current members.
• Gather and prepare medical records for CRF QI Department Managed Care Plans (MCPs), as well as external agencies as requests, such as Social Security Administration and Legal Aid.
• Provide administrative support as needed.

Benefits

• 19 days of PTO and 12 paid holidays per year
• Free clinical supervision and CEUs
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

Healthy Connect San Diego is a great place to grow, come join our awesome team.

Healthy Connect Youth Services is a program of Healthy Connect San Diego. We provide care coordination to people with complex physical and behavioral health needs. Our team has a great retention rate because we have achievable caseload standards and performance expectations, quarterly performance incentives, and a great team culture! We are looking for people who genuinely love to help others in their professional life, but also value a healthy work-life balance.

CRF staff members work together to meet the needs of San Diego Countys residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

If you need assistance completing the application, please send an email to ***email_hidden***

We are an Equal Opportunity Employer

Education : High School diploma/GED required

Additional Qualifications and Skills

• 1+ years of administrative support experience
• Professional verbal and written communication skills
• High level of demonstrated organization skills
• Proficient computer skills, including intermediate skills with MS Word, Excel and Outlook
• Ability to pass criminal/background clearance

This position is responsible for maintaining, organizing, and safeguarding patient information within the program. This role ensures compliance with HIPAA and other state/federal regulations, supports clinical staff with accurate and timely documentation access, and maintains confidentiality while facilitating smooth operations.

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