Overview Updated: Yesterday | Location: Orange County, CA, United States | Job ID: 14537-OTHLOC-ChcRYfw2 You are an expert facilitator: you open doors, foster communication, and bridge the gap. Virtual Field Reimbursement Manager (VFRM) will be responsible for the management of defined accounts in a specified geography. The VFRM will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and other collaboration partners. Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support programs. The VFRM will also work on patient-level reimbursement issue resolution. Responsibilities Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.) Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team Act with a sense of urgency to address critical access and affordability issues for patients Conduct virtual reimbursement and access support, education and creative problem-solving aligned to FRM Rules of Engagement Build strong, trust-based relationships with customers in all assigned accounts Grow the knowledge of hub and specialty distribution channels to improve practice and patient support needs Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training Extensive knowledge of medication access channels (i.e., pharmacy and medical benefit including buy & bill and/or assignment of benefit (AOB) across multiple sites of care) Qualifications 4+ years of pharmaceutical sales experience 1+ years of experience in field reimbursement experience Ability to solve access issues related to specialty pharmacy channel Experience immunology nice to have, not required Virtual experience is preferred Strong written, verbal, and interpersonal skills required The annual base salary for this position ranges from $130,000 to $137,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance. About Syneos Health & Equal Opportunity At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. We are anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us for assistance. Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Certain local governments or customers may have vaccine requirements that apply to some employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate clinical, medical affairs and commercial insights into outcomes to address modern market realities. For more information, visit syneoshealth.com. #J-18808-Ljbffr Syneos Health
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