Job Description

:

Sales Administrative Assistant

Responsibilities:

• Provides exceptional service to our guests both in person and on the telephone.
• Responsible for being knowledge of all aspects of Apex Entertainment from attractions, food and beverage, events, hours of operation, and any other relevant information guests may request.
• Responsible for answering all Event, Birthday, and General line phone calls in a timely, professional, and friendly manner.
• Properly forward calls, take messages, and enter new leads into our booking software as necessary.
• Make courteous confirmations phone calls to clients the week of their event.
• Responsible for ensuring the Sale Departments Banquet Event Order Binder is consistently up to date and accurate.
• Ensure all attraction reservations for events are accurately entered and updated in all various attraction booking software systems.
• Have knowledge of all events going on throughout the venue in order to efficiently speak on behalf of the sales team.
• Complete all administrative task for the Sales Department as assigned by the Sales Manager.
• Assist in the sales process of small group sales.
• Quotes prices and prepares BEOs in a consistent, accurate, and efficient manner.
• Build relationships with guests to create repeat clients, receive positive reviews, and continually bring in new business.
• Attends weekly sales department meeting and other relevant meetings to ensure staying consistently informed of all relevant on goings at Apex Entertainment.
• Any additional tasks assigned by management.

Requirements:

• High School Diploma required or GED equivalent.
• 1-2 years' experience working in the food & beverage and / or hospitality industry.
• Strong interpersonal skills.
• Proficient with all MS Office Applications.
• Ability to communicate effectively in both written and oral format.
• Attention to detail and strong organizational skills.
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, etc.
• Must have reliable transportation.
• Must be flexible and adaptable to change.
• Strong written and verbal communications skills.
• Attention to detail and strong organizational skills.
• Strong multi-tasking, organizational and time management skills to ensure a quick response to guest needs.
• Professional and courteous demeanor.
• Positive team and motivational skills.
• Ability to communicate effectively in both written and oral format.

Job Tags

Similar Jobs